Solot Baji's Privacy Policy — Your data is safe with us

Certain information is collected from you when you create an account and use our services on Solot Baji. Without this information, we cannot provide a safe and quality experience. A full breakdown of what we collect is provided below:

Solot Baji uses your data only for specific, legitimate purposes. We never use information beyond what is necessary. The exact reasons we collect and use your data are outlined below:

• Account Management: Identity information is required to create, verify, and manage your account.
• Payment Processing: Financial information is used to process deposits and complete withdrawals.
• Security Assurance: Technical data is analyzed to detect and prevent fraud, money laundering, and unauthorized access.
• Customer Support: Your account information is used to resolve issues quickly and accurately.
• Legal Obligations: Certain data is retained in compliance with government or regulatory requirements.
• Service Improvement: User experience is analyzed to continuously improve Solot Baji's services.
• Promotional Communications: Offers and updates are sent only with your consent — you can unsubscribe at any time.

Solot Baji uses industry-leading technology to keep your data secure. Learn more about our security practices:

• SSL/TLS Encryption: All data transfers across the website and app are encrypted with 256-bit SSL.
• Server Security: Our servers are protected by firewalls, intrusion detection systems, and regular security audits.
• Access Control: Only authorized personnel can access your data for specific, defined purposes — and all access is logged.
• Password Hashing: Your password is never stored in plain text — it is secured using bcrypt hashing.
• Data Retention: After account closure, data is retained for a maximum of 5 years as required by law, then securely deleted.

In the event of a security breach, Solot Baji will notify affected users within 72 hours and take prompt corrective action.

Solot Baji uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of cookies we use:

• Essential Cookies: For maintaining login sessions and ensuring security. These cannot be disabled.
• Performance Cookies: To understand which pages on the site are most visited — fully anonymized.
• Functionality Cookies: To remember your language preferences and settings.
• Analytics Cookies: To analyze usage patterns and improve our services.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

Solot Baji never sells your data. However, information may be shared with specific third parties in the following limited circumstances:

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket only receive the information strictly necessary to process your transaction.
• Identity Verification Services: Regulated third-party providers may be used for KYC verification — all of whom are held to the same privacy standards.
• Legal Authority: Solot Baji is legally required to provide information upon receipt of a valid order from a court or government authority.
• Technology Partners: Hosting and cloud service providers operate under strict confidentiality agreements.

Solot Baji believes you are the true owner of your data. That's why you have full control over your personal information:

• Right to Know: You can request to know what personal data Solot Baji holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Portability: You can request a copy of your data in a clear, easily readable format.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of the rights listed above, support@solotbaji.clickto send us an email. Solot Baji is required to respond to your request within 30 days.

Solot Baji strictly does not provide services to anyone under the age of 18. Our platform is intended exclusively for adults.

• Age verification is carried out at the time of registration.
• Any account found to belong to a minor is closed immediately.
• Solot Baji never knowingly collects personal data from minors.
• If parents have any concerns, they can contact our support team immediately.

Solot Baji may update this privacy policy from time to time. When changes are made:

• This page will be updated with a new date when changes are made.
• For significant changes, you will be notified at your registered email address.
• Continued use of the site after any changes constitutes acceptance of the updated policy.

We encourage you to review this page regularly. If you have any objections to changes made, please contact our support team.

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Email: support@solotbaji.click
• Live Chat: Click the chat button at the bottom right of the website
• Support Hours: 7 days a week, 24 hours a day